Baliwag e-Citizens Charter

TAP ANYWHERE TO CONTINUE

Baliwag e-Citizens Charter

Search for Services

OFFICE OF THE CITY MAYOR

Office Location: 2F Main Building City Government Compound

SANGGUNIANG PANLUNGSOD

Office Location: 3F Main Building City Government Compound

CITY TREASURY OFFICE

Office Location: 1F Main Building City Government Compound

CITY ENGINEERING OFFICE

Office Location: 1F Main Building City Government Compound

CITY ASSESSOR’S OFFICE

Office Location: 1F Annex Building, City Government Compound

CITY HEALTH OFFICE

Office Location: City Compound, B.S. Aquino Avenue, Bagong Nayon, City of Baliwag, Bulacan

OFFICE OF THE CITY CIVIL REGISTRAR

Office Location: 1F Annex Building, City Government Compound

OFFICE OF THE CITY SOCIAL WELFARE AND DEVELOPMENT OFFICE

Office Location: 2F Social Protection Builiding, City Government Compound

CITY AGRICULTURE OFFICE

Office Location: DRT Highway, Pagala, City of Baliwag, Bulacan

CITY ECONOMIC ENTERPRISE MANAGEMENT OFFICE

Office Location: DRT Highway, Pagala, City of Baliwag, Bulacan

CITY HUMAN RESOURCE MANAGEMENT OFFICE

Office Location: 1F Annex Building, City Government Compound

CITY NUTRITION OFFICE

Office Location: 3F Social Protection Building, B.S. Aquino Avenue, Bagong Nayon, City of Baliwag, Bulacan

POPULATION OFFICE

Office Location: 3F Social Protection Building, B.S. Aquino Avenue,...

ARCHIVES AND RECORDS OFFICE

Office Location: 2F Main Building City Government Compound

COMMUNITY AFFAIRS OFFICE

Office Location: 1F Social Protection Builiding, City Government Compound

CITY ENVIRONMENT AND NATURAL RESOURCES OFFICE

Office Location: DRT Highway, Pagala, City of Baliwag Bulacan

BUSINESS PERMIT AND LICENSING OFFICE

Office Location: DRT Highway, Pagala, City of Baliwag Bulacan

CITY DISASTER RISK REDUCTION AND MANAGEMENT OFFICE

Office Location: 1st Floor, Matatag Building, DRT Highway, Pagala, City of Baliwag, Bulacan

PUBLIC EMPLOYMENT SERVICE OFFICE

Office Location: Star Arena Gym, Pagala, Baliwag City Bulacan

SPORTS DEVELOPMENT OFFICE

Office Location: Star Arena Gym, Pagala, Baliwag City Bulacan

PUBLIC ASSISTANCE AND COMPLAINTS CENTER

Office Location: 2nd Floor, Matatag Building, DRT Highway, Pagala, City of Baliwag, Bulacan

BALIWAG TRAFFIC MANAGEMENT OFFICE

Office Location: Poblacion, City of Baliwag, Bulacan

BALIWAG TRICYCLE FRANCHISING OFFICE

Office Location: 1F Annex Building, City Government Compound

CITY LIBRARY

Office Location: 2F Lumang Munisipyo, Calle Rizal, Baliwag, Bulacan

CITY ARTS, CULTURE, AND TOURISM OFFICE

Office Location: 1F Lumang Munisipyo, Calle Rizal, Baliwag, Bulacan

CITY ADMINISTRATOR'S OFFICE

Office Location: 2nd Floor, Annex Building, B.S. Aquino Avenue, Bagong Nayon, City of Baliwag, Bulacan

CITY PLANNING AND DEVELOPMENT OFFICE

Office Location: 1F Annex Building, City Government Compound

LOCAL SETTLEMENT AND SHELTERING UNIT

Office Location: 2F Social Protection Builiding, City Government Compound

GENERAL SERVICES OFFICE

Office Location: 2F Annex Building, City Government Compound

SLAUGHTERHOUSE OFFICE

Office Location: DRT Highway, Pagala, City of Baliwag, Bulacan

DEPARTMENT SERVICE

OFFICE DEPARTMENT

Client Satisfaction Measurement

City Government of Baliwag Client Satisfaction Measurement

Dear Client (Minamahal naming Kliyente),

We at City Government of Baliwag strive to consistently provide effective and efficient services to meet our client’s needs. May we request you to help us improve our services by allowing us to hear your voice.

(Kami sa Pamahalaang Lungsod ng Baliwag ay lubos na nagsisikap sa pagbibigay ng epektibo at mataas na kalidad na serbisyo upang matugunan ang mga pangangailangan ng aming mga kliyente. Aming hinihiling na kami ay iyong matulungan sa patuloy na pagpapabuti ng aming mga serbisyo sa pamamagitan ng pag-papaalam sa amin ng inyong mga saloobin.)

Kindly fill-up this survey form about our services and let us know your experience in transacting official business with us. Click the rating that corresponds to your satisfaction level and/or write your observations/comments.
(Pakipunan ang Surbey at ilahad ang inyong masasabi sa aming naibigay na serbisyo.)

DATE OF VISIT (PETSA NG PAGBISITA):

CLIENT TYPE:

Citizen

Business

Government (Employee or another agency)

GENDER (KASARIAN):

AGE (EDAD):

RESIDENCE (TIRAHAN) / BARANGAY / MUNICIPALITY:

CONTACT NUMBER (TELEPONO):

NAME OF OFFICE VISITED (OPISINA NA BINISITA):

NAME OF SERVICE PROVIDED (URI NG SERBISYO):

QUALITY OF SERVICE (KALIDAD NG SERBISYO)

1 – Strongly Disagree
(Lubos na hindi sumasang-ayon)

5 – Strongly Agree
(Lubos na sumasang-ayon)

	1	2	3	4	5
I am satisfied with the service that I availed. (Ako ay nasiyahan sa serbisyong aking natanggap.)
I spent a reasonable amount of time for my transaction. (Ako ay gumugol ng makatwirang bilang ng oras para sa aking transaksyon.)
The office followed the transaction’s requirements and steps based on the information provided. (Sinunod ng opisina ang kinakailangang hakbang base sa impormasyong sa CC.)
The steps (including payment) I needed to do for my transaction were easy and simple. (Ang mga hakbang, kasama ang pagbabayad, na kinailangan kong gawin ukol sa transaksyon ay simple at payak.)
I easily found information about my transaction from the office or its website. (Madali kong nakita ang mga impormasyon ukol sa aking transaksyon mula sa opisina nito o sa kanilang website.)
I paid a reasonable amount of fees for my transaction. (Ako ay nagbigay ng makatwirang halaga para sa pagbabayad sa aking transaksyon.)
I feel the office was fair to everyone during my transaction. (Ang opisina aking binisita ay nagpakita ng pagiging patas sa lahat ng kliyente sa pagsasagawa ng mga transaksyon.)
I was treated courteously by the staff, and the staff was helpful. (Ang mga kawani ay matulungin at ako ay sinerbisyuhan nang may paggalang.)
I got what I needed from the government office, or (if denied) denial of request was sufficiently explained to me. (Ang kinakailangan ko ay naibigay ng opisina, o kung hindi naman ay naipaliwanag sa akin nang mahusay ang dahilan.)

Please give suggestions on how the office you visited can further improve their services (optional):
Kung maaari ay magbigay ng suhestiyon kung paano pa mapapabuti ang serbisyo ng opisinang inyong binisita (opsyonal):

Suggestions

Thank you! (Maraming Salamat po!)

We value your feedback! Your response helps us improve the services we provide.

Name of the Client (Optional):

NAME OF OFFICE VISITED:

NAME OF SERVICE PROVIDED:

Rate the Service You Received:

Your Feedback / Suggestions:

Swipe this to the left to Feedback

Most Searched Services:

OFFICE OF THE CITY MAYOR

SANGGUNIANG PANLUNGSOD

CITY TREASURY OFFICE

CITY ENGINEERING OFFICE

CITY ASSESSOR’S OFFICE

CITY HEALTH OFFICE

OFFICE OF THE CITY CIVIL REGISTRAR

OFFICE OF THE CITY SOCIAL WELFARE AND DEVELOPMENT OFFICE

CITY AGRICULTURE OFFICE

CITY ECONOMIC ENTERPRISE MANAGEMENT OFFICE

CITY HUMAN RESOURCE MANAGEMENT OFFICE

CITY NUTRITION OFFICE

POPULATION OFFICE

ARCHIVES AND RECORDS OFFICE

COMMUNITY AFFAIRS OFFICE

CITY ENVIRONMENT AND NATURAL RESOURCES OFFICE

BUSINESS PERMIT AND LICENSING OFFICE

CITY DISASTER RISK REDUCTION AND MANAGEMENT OFFICE

PUBLIC EMPLOYMENT SERVICE OFFICE

SPORTS DEVELOPMENT OFFICE

PUBLIC ASSISTANCE AND COMPLAINTS CENTER

BALIWAG TRAFFIC MANAGEMENT OFFICE

BALIWAG TRICYCLE FRANCHISING OFFICE

CITY LIBRARY

CITY ARTS, CULTURE, AND TOURISM OFFICE

CITY ADMINISTRATOR'S OFFICE

CITY PLANNING AND DEVELOPMENT OFFICE

LOCAL SETTLEMENT AND SHELTERING UNIT

GENERAL SERVICES OFFICE

SLAUGHTERHOUSE OFFICE

DEPARTMENT SERVICE

Client Satisfaction Measurement